Voices of Experience | Artificial Intelligence Working Group

October 23, 2019 | Phoenix, AZ

Artificial Intelligence

The Voices of Experience initiative was launched by the Department of Energy’s Advanced Grid Research group (DOE|AGR) to capture the experiences, insights and lessons learned from the utilities at the forefront of implementing emerging technologies. Artificial intelligence—the development of computer systems able to perform tasks that normally require human intelligence—is gaining traction in the electric power industry. Utilities are finding that it has potential across the utility value chain including customer services, smart grid, outage management, asset management, supply chain and market operations to name a few. At the same time, there are barriers for utilities that will pose challenges—at least in the near term. DOE|AGR has partnered with the Utility Analytics Institute to explore how artificial intelligence may help improve utility operations and identify where the challenges are and what other utilities are learning through their own experience.

Join the Discussion!

You are invited to join the Voices of Experience|Artificial Intelligence Working Group to share your experience and insights and learn from other utilities. The first workshop is scheduled for October 23 in Phoenix, AZ (co-located with Utility Analytics Week). For more information on the Voices of Experience initiative, go to smartgrid.gov/voices.

Meeting Agenda

12:00-12:15 Box lunch
12:15-12:45 Opening, introductions, NREL/DOE
12:45-1:45 Why AI? Presentation from NREL
1:45-2:00 Beverage Break
2:00-3:00 Duke Energy’s MAD Lab – Machine Learning, AI, and Deep Learning
3:00-3:45 Exelon’s Deployment of AI in Customer Operations
3:45-4:00 Closing Remarks

Hotel & Venue

Pointe Hilton Tapatio Cliffs Resort
11111 North 7th Street
Phoenix, AZ 85020
602.866.7500

Nestled into the beautiful landscape of the Phoenix North Mountains, Pointe Hilton Tapatio Cliffs offers guests an escape from the ordinary while offering a variety of amenities and award-winning service.

We have secured a discounted room rate of $199 per night (based on single/double occupancy). Don't miss the opportunity to stay at the conference hotel; the discounted room rate will be available through September 26, 2019.

Reserve your room online!

Register Today for the Phoenix Meeting October 23, 2019

Utility Analytics Week event registration is not mandatory to attend this meeting. Meeting attendance does not include registration for Utility Analytics Week.