INDUSTRY INSIGHTS

What Matters Most for Utility Operations in Outage, Planning and Performance
Concerns, Challenges & Preventative Measures

Overview

Technology, machine learning and advanced analytics are changing the way that weather insights are used by utilities managing storm preparedness and outages. The industry faces challenges from multiple sources that impact traditional utility outage management activities—increasing customer expectations for information and faster recovery times, increased pressure from regulators, and the large number of experienced decision makers approaching retirement. In partnership with DTN, UAI surveyed its utility audience to get a deeper understanding of the extent to which each of these issues are impacting utilities today.

Report Takeaways:

  • How utilities rank the following challenges in outage mitigation & management: customer, regulatory, staffing and succession
  • What specific pain points rise to the top within these four areas
  • How utilities are investing in machine learning to support outage mitigation & management and perceived benefits
  • Capital investment outlook for outage mitigation & management

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